Privacy Policy

What Data We Collect

We collect information to serve you better. This includes:

Information You Provide Directly

Account Data: When you create an account, we collect your name, email address, phone number, and password. If you are a merchant, we also collect information about your business and details about your products and services.

Transaction Data: We collect information related to your purchases and sales, including payment details, shipping addresses, and your order history.

Communications: Any messages you send to us or to other users through the Platform.

Information We Collect Automatically

Usage Data: We collect information about how you use the Platform, such as the pages you visit, the products you view, and the links you click.

Device Data: We collect data from the devices you use to access our services, including your IP address, browser type, and operating system.

Location Data: We may collect general location information (e.g., your city or region) to provide services tailored to your geographic area.

Why We Collect Your Information

We use the information we collect for the following purposes:

To Provide Our Services: To operate, maintain, and improve our platforms, process transactions, and fulfill your orders.

To Personalize Your Experience: To recommend products, services, and content that may be of interest to you.

To Communicate With You: To send you service-related announcements, updates, security alerts, and support messages.

For Security: To protect against fraudulent or illegal activities and ensure the security of our Platform and our users.

For Analytics: To understand how users interact with our services and analyze user trends and behaviors to improve our offerings.

When We May Share Your Data

We do not sell your personal information. We may share your data with:

Other Users: If you are a customer, your shipping address will be shared with the merchant to fulfill an order. If you are a merchant, your public profile and business information will be visible to customers.

Service Providers: We work with third-party service providers (e.g., payment processors, hosting providers) to help us operate our business. These providers are required to protect your information and use it only for the purposes we specify.

Legal Requirements: We may disclose your information if required by law or to respond to legal process, such as a court order or subpoena.

Control of Your Data

You have control over your personal information.

Access and Correction: You can access and update your account information at any time through your dashboard.

Deletion: You can request the deletion of your account. Please note that some information may be retained for legal or business purposes.

Communication Preferences: You can manage your email notification preferences from your dashboard.

Protection of Your Information

We use various security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date at the top.

Questions?

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@maliya.cm.